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How to Integrate Fastbots with Facebook Messenger

This training guide offers a step-by-step process for integrating Fastbots with business Facebook page. Once the chatbot is connected to Messenger, it will automatically begin responding to inquiries, enhancing customer engagement and support.

1

Navigate to https://app.fastbots.ai/

2

Select your chatbot

Select your chatbot
3

Click on the "Integrations" option to open the page.

Click on the "Integrations" option to open the page.
4

Click on the "Connect" button under the Messenger section.

Click on the "Connect" button under the Messenger section.
5

Click on the "Continue" button. If you are already logged into Facebook, log in to your Facebook account and then click on the Continue button.

Click on the "Continue" button. If you are already logged into Facebook, log in to your Facebook account and then click on the Continue button.
6

Select the page that you want to connect with Fastbots.

Select the page that you want to connect with Fastbots.
7

After selecting the Facebook page, cick on "Continue"

After selecting the Facebook page, cick on "Continue"
8

Click on the "Save" button.

Click on the "Save" button.
9

Click on "Shahjehan Ahmed has been connected to FastBots"

Click on "Shahjehan Ahmed has been connected to FastBots"
10

If your page is connected successfully, you will receive this message. Click on the "Got it" button to finish the process.

If your page is connected successfully, you will receive this message. Click on the "Got it" button to finish the process.
11

You can see your connected Facebook page under the "Added Pages" section.

You can see your connected Facebook page under the "Added Pages" section.
12

To make the chatbot functional on this page, click on the "ASSIGN" button.

To make the chatbot functional on this page, click on the "ASSIGN" button.
13

If you need to remove or unassign the chatbot from the Facebook page, just click on the "UNASSIGN" button.

If you need to remove or unassign the chatbot from the Facebook page, just click on the "UNASSIGN" button.
14

If you want to integrate other Facebook pages with your chatbot, click on the "Connect" button.

If you want to integrate other Facebook pages with your chatbot, click on the "Connect" button.
15

Click on the "Edit Previous Settings" option.

Click on the "Edit Previous Settings" option.
16

If you have any other Facebook pages, they will show in the list. You can select the Facebook page that you want to connect by clicking on the checkbox.

If you have any other Facebook pages, they will show in the list. You can select the Facebook page that you want to connect by clicking on the checkbox.
17

After selecting the Facebook page, click on "Continue"

After selecting the Facebook page, click on "Continue"
18

Once your chatbot is assigned to the Facebook page, it will begin responding to questions from users on Messenger. You can view the conversations either directly on Messenger or on the Chat History page in your Fastbots account.

Once your chatbot is assigned to the Facebook page, it will begin responding to questions from users on Messenger. You can view the conversations either directly on Messenger or on the Chat History page in your Fastbots account.
19

Click on the "View" button to see the chat transcript.

Click on the "View" button to see the chat transcript.
20

You can read the chat transcript or download it in a PDF file.

You can read the chat transcript or download it in a PDF file.
21

You can configure your email to receive notifications with the conversation transcript every time your chatbot engages with a user on Messenger. To set this up, click the "Configure Conversation Email" button.

You can configure your email to receive notifications with the conversation transcript every time your chatbot engages with a user on Messenger. To set this up, click the "Configure Conversation Email" button.
22

Add your email.

Add your email.
23

Click "Save." Once you add an email, the chatbot will send you a notification for every new conversation, with a PDF file of the transcript attached.

Click "Save." Once you add an email, the chatbot will send you a notification for every new conversation, with a PDF file of the transcript attached.
24

You can also login to Messenger app and see the conversation there.

You can also login to Messenger app and see the conversation there.
25

Done! You have successfully integrated your chatbot with your Facebook account 🚀

Done! You have successfully integrated your chatbot with your Facebook account 🚀