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How to Install FastBots on Magento/Adobe Commerce

Follow these simple steps to install your chatbot on a Magento/Adobe Commerce website.

Sep 25, 2026●
1

How to Get Your FastBots Chatbot Code

Before installing your chatbot on any platform, you’ll need your widget code.

Log in to FastBots.

Select the chatbot you want to install.

Click Deploy in the left-hand menu.

Scroll to Add to a Website.

Copy the script code using the copy icon.

You’ll paste this code into your website builder so the chatbot appears across all pages.

**How to Get Your FastBots Chatbot Code** Before installing your chatbot on any platform, you’ll need your widget code. Log in to FastBots. Select the chatbot you want to install. Click Deploy in the left-hand menu. Scroll to Add to a Website. Copy the script code using the copy icon. You’ll paste this code into your website builder so the chatbot appears across all pages.
2

Step 1 — Add code to your theme

  1. Log in to Magento Admin.
  2. Go to Content → Design → Configuration.
  3. Pick the theme you want to update.
  4. Click Edit.
  5. Under HTML Head, find Scripts and Style Sheets.
  6. Paste your FastBots script code.
  7. Click Save Configuration.

Step 2 — Clear the cache

  1. Go to System → Cache Management → Flush Magento Cache.
  2. Your chatbot will now load across your store.   Enable and test voice In FastBots, open Deployment → Chat Widget → Conversation Options. Choose Text and Voice or Voice Only, configure your voice settings and select Save Changes.   After installation, open your website or shared chatbot link as a visitor. Start a voice conversation, allow microphone access and check that you can hear a reply. If you enabled text fallback, check Type instead too. Voice tests consume message credits.   See the Chat Widget and Voice guide for the full setup. The setup wizard still creates a text chatbot; voice is enabled afterwards.