How to Tune Your Chatbot For Your Requirements

Use the AI Instruction Prompt section to ensure the chatbot answers questions in the way you need it to.   Text models and voice conversations Changing the Text Model in Tune AI changes text chat, not the voice model. Voice uses the same knowledge and main Tune AI instructions. Configure voice, language, speaking style and additional spoken-delivery guidance under Deployment → Chat Widget.   Use Voice Preview in Chat Widget to test spoken replies. See the Chat Widget and Voice guide.