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How to Install FastBots on BigCommerce Stores

Follow these simple steps to install your chatbot on a BigCommerce website.

Sep 25, 2026●
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How to Get Your FastBots Chatbot Code

Before installing your chatbot on any platform, you’ll need your widget code.

Log in to FastBots.

Select the chatbot you want to install.

Click Deploy in the left-hand menu.

Scroll to Add to a Website.

Copy the script code using the copy icon.

You’ll paste this code into your website builder so the chatbot appears across all pages.

**How to Get Your FastBots Chatbot Code** Before installing your chatbot on any platform, you’ll need your widget code. Log in to FastBots. Select the chatbot you want to install. Click Deploy in the left-hand menu. Scroll to Add to a Website. Copy the script code using the copy icon. You’ll paste this code into your website builder so the chatbot appears across all pages.
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Step 1 — Add the code using Script Manager

  1. Log in to your BigCommerce dashboard.
  2. Go to Storefront → Script Manager.
  3. Click Create Script.
  4. Fill in the details:
    • Name: FastBots Chatbot
    • Location: Header
    • Pages: All Pages
    • Script Type: Script
  5. Paste your FastBots script into the Script box.
  6. Click Save.

Step 2 — Confirm installation

Visit your store and refresh the page — your FastBots chatbot should now appear across your entire site.   Enable and test voice In FastBots, open Deployment → Chat Widget → Conversation Options. Choose Text and Voice or Voice Only, configure your voice settings and select Save Changes.   After installation, open your website or shared chatbot link as a visitor. Start a voice conversation, allow microphone access and check that you can hear a reply. If you enabled text fallback, check Type instead too. Voice tests consume message credits.   See the Chat Widget and Voice guide for the full setup. The setup wizard still creates a text chatbot; voice is enabled afterwards.