How to Customise Your Chat Widget and Enable Voice Conversations

Choose text or voice conversations, customise your chatbot’s appearance and configure the visitor experience. Appearance is now called Chat Widget, under Deployment.

15 steps

How To Remove The “Powered By FastBots” Branding

This guide will walk you through the steps to remove the "Powered by Fastbots" text from the chatbot window by using the Remove Branding option.

6 steps

How to Change the Start Chat Icon Position

This guide will show the process of changing the position of the start chat icon.

7 steps

How to Change the Chatbot Avatar

This training guide will show the complete process of changing the avatar of your chatbot. Setting up the correct chatbot avatar is important for branding and personalizing the chatbot.

11 steps

How To Change The Start Chat Icon Picture

Learn how to change the picture of the start chat icon of your chatbot. Uploading the correct picture as the chat icon is crucial for chatbot branding.

11 steps

How to Collect Leads by Voice

Let your chatbot ask for contact details naturally during voice conversations. Choose fields, offer an optional form, test collection and review leads in Contacts.

10 steps

How To Add Suggested Questions To The Chatbot

This training guide will show you how to add suggested questions to your chatbot. Suggested questions provide users with a few options to help initiate the conversation.

7 steps

How To Change The "Thank you message body"

This training guide will show you how to change the "Thank You" message that the chatbot shows once a user fills out the lead collection form.

9 steps

How To Create a Pop Up Message For The Chatbot

Learn how to create a pop-up message in your chatbot to grab user's attention.

10 steps

How To Change The Placeholder Of Your Chatbot.

Learn how to change the placeholder of your chatbot.

9 steps

How To Turn On File Upload Option

14 steps

How to Enable Dictation (Speech to Text)

Let visitors speak a message instead of typing. Dictation converts speech into a written message; two-way voice conversations are enabled separately.

7 steps